Moving to a new home is a challenging endeavour to do on your own. You may be able to plan for all the tasks and make a to-do list, but in the end, a successful move will greatly depend on hiring the right professional removalist.
But with many moving companies claiming to be the best in the industry, it can be quite confusing to select only one that you can entrust your moving day to.
To ensure a smooth sailing moving day, it all boils down to choosing a reliable mover for the job. But before you sign anything and make a commitment, make sure you get to know the following things from your prospective mover:
Be sure that your potential mover has ample experience with your particular type of move.
For instance, if you’re moving to a townhouse with multiple stairs or to a big city apartment building surrounded by narrow streets, ask whether the company already has experience with such types of moves.
A good moving company should be able to handle anything challenging that comes their way such as steep stairs, small doorways, no elevators, and parking restrictions.
2. Services Offered
Every house move is different, so make sure you find a removalist whose service offerings fit your needs. Whether you’re moving from a studio apartment or a four-bedroom house, your chosen moving company should be able to accommodate all your possessions.
Reflect on your moving needs then ask questions to ensure that the moving company you intend to partner with offers the services you require.
The basic services you need to consider are:
- Whether they have a moving truck that is of the right size to safely transport all your furniture, cartons, and if they can accommodate the physical restrictions of your property (e.g. the new house is far from the main road, no service lift, etc.)
- Whether the moving company can provide packing supplies
- Whether the mover is available on a schedule that is convenient for you
3. Liability Coverage
Before you entrust your valuables to a removalist, make sure that all your items are covered in case of accidents during the relocation process. Whatever type of move you’ll be doing, your chosen removalist should offer you multiple options for liability coverage.
On top of checking for liability coverage options, you can check for insurance coverage in case your chosen removalist offers such.
Even an employer wouldn’t hire an applicant without checking for references, so why should you hire a removalist without checking theirs?
When searching for a moving company, do your homework and look for references. To find a trustworthy removalist, one of the most reliable sources of recommendations would be your family, friends and neighbours.
Don’t forget to also double check the company’s online ratings and reviews. See if previous customers didn’t file any complaints or have any negative experience with your prospective moving partner. A solid moving company would have more positive than negative reviews, so take the time to assess their reputation both online and offline.
Your moving bill shouldn’t leave you with any unwelcome costs. There are moving companies which offer non-binding estimates; this means that the estimated price of your move is still subject to change. Depending on the actual cost of your relocation, this could end up to be a good or bad thing.
It’s wise to know exactly how much your move is going to cost ahead of time. A better option would be to hire a moving company that offers a binding estimate. The binding estimate must include all add-ons and any potential charges along the move.
Other questions to ask before hiring a mover:
- Is there a cancellation policy?
- How long will the move be?
- Do you pack special items such as electronic gadgets?
- Will I be paying for any extra moving supplies and will there be any potential charges I’m not aware of?
- What different forms of payment can you accept?
- How will I contact the driver during moving day?
- Do you have any packing restrictions?
- Do you subcontract any of your moving services?
Knowing every essential thing about your prospective removalist before you hire them ensures that you don’t end up with a rogue mover.
On a stressful moving day, it’s important to know there are people you can trust to move your belongings safely and efficiently. This is why having a seasoned and trustworthy removalist by your side is so important; with the right one, your moving day will be less of a chore.
Craig Jones is the Managing Director at Aussiemove, Australia’s largest independent moving alliance. Craig is a respected member of the removalist network in Australia, having served in senior positions, including the President of the removal industries governing body, the Australian Furniture Removals Association (AFRA). With 23 years of experience at Aussiemove, he has the skills and the highly trained team to move families safely and reliably, in Adelaide, across Australia and around the world.